
Support
Frequently Asked Questions
Got questions about our tree surgery services? Find answers below.
What areas do you cover?
TM Trees is based in Kilbarchan, Renfrewshire. Our general service area covers Renfrewshire, Inverclyde and Greater Glasgow, however we also complete projects in Ayrshire and further afield from time to time. If you are unsure whether we cover your location, please get in touch!
Is your company insured?
Yes. TM Trees is insured through arboriculture-specific insurers Trust Insurance Services Ltd. We are insured to £10,000,000 employer's liability, and £5,000,000 public liability. We also supply a copy of our insurance policy document with our quotes as standard for your peace of mind.
Do you offer free quotes?
Yes! We are happy to meet on site and put together a competitive document quote in line with your requirements. All quotes include a detailed method statement and specification for the work proposed.
Do I need permission to carry out tree work on my property?
Depending on whether your tree is within a conservation area or under a Tree Preservation Order (TPO), you may need to seek local authority approval before carrying out any work. TM Trees are happy to advise and assist with all TPO, conservation and felling license applications.
Can you provide references or examples of previous work?
For commercial work, we can provide references from previous and existing clients. Many of our residential customers leave reviews on our Google business profile which are also available. We are happy to provide examples of previous projects, or you can keep up to date through our social media accounts.
Do you take away the waste?
Yes. All arisings are removed from site as standard, leaving your property clean and tidy. Woodchip and logs can be retained for mulch or firewood if desired. We partner with local business and farmers to ensure all logs and woodchip are sustainably recycled for biomass, animal bedding or firewood.
How much does it cost?
The cost of tree work varies depending on tree size, condition, location, access and complexity. Following a site visit, we will provide a clear document quote for your work with no hidden costs.
When is the best time of year to prune my tree?
Pruning schedules can vary depending on the species, condition and pruning requirements of the tree. If you are unsure, it is best to get in touch as we will be able to advise you on how to promote the long-term health and natural beauty of your tree.
I'm concerned about a tree on my neighbour's property – what should I do?
If you are concerned about a tree on neighbouring land, the first step is usually to discuss your concerns with the tree owner. Where a tree appears unsafe or is causing damage, an arboricultural assessment can help identify risks and advise on appropriate management options.
My question isn't listed here; what should I do?
Not to worry, we are always happy to help! Just give us a call on 07522 083 472, or email to info@tmtrees.com.
Still have questions?
We're happy to help. Get in touch and we'll answer any questions.
